Water Department

The Water Department is committed to providing honesty, accuracy and commendable customer service and satisfaction to Sauk Village residents. The City provides water, sewer and refuse services for residential and commercial properties.

Establishing Water Service

The property owner must receive an Occupancy Certificate from the Housing and Building Department to establish water service. The owner must complete a Utility Service Application and provide a copy of proof of ownership, a signed lease if the property is a rental, a form of picture identification and pay a $100 service fee ($25 service fee and $75 deposit). Commercial properties service fee may vary depending on the size of the meter and water consumption.

Water Bill Payment

Utility bills are issued monthly and may be paid through the following methods:

WE ENCOURAGE YOU TO SEND PAYMENT THROUGH THE MAIL, DEPOSITING IN THE NIGHT DROP BOX AT VILLAGE HALL OR ON THE PSN ONLINE SITE.

  • Online Payment – Log into PSN at www.paymentservicenetwork.com
  • By Phone (PSN) – Call (877) 885-7968
  • Village Hall Cashier’s window
  • By mail to: Water Department, Village of Sauk Village, 21801 Torrence Ave, Sauk Village, IL 60411
  • 24/7 drop box located in the parking lot near village hall (please do not deposit cash payments in drop box).

Water Service Disconnection 

If a property’s water service is disconnected, the entire balance must be paid in full, plus a $100 re-connection fee ($125 after 3:00pm) before the service can be restored. Personal checks cannot be accepted to restore water service or any PSN payments.

Cancel Water Service/Final Water Bill

Please be sure to notify the Water Department concerning your water account when cancelling service. The Water Department will schedule a final meter reading. The final water bill amount will be deducted from the initial $75 deposit fee.

It is the responsibility of all owners or property managers to ensure their tenants have paid the final bill in full. The owners or property managers must notify the Water Department when there is a change of occupancy.

Hydrant Meter

A Hydrant Meter is $1,000. The deposit for a Hydrant Meter ranges from $1,800 – $2,000.

Illegal Water Service

Tampering with the water service Buffalo Box is a violation and will result in a fine imposed in the amount of $500.

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